To better assist you in contacting us regarding any questions or comments, we have provided you with the following list of direct telephone numbers.

Automated Account Information:
1-877-825-3242
(24 hours a day / 7 days a week)

Application Information:
1-800-752-5493
(7am - 7pm Pacific Mon-Sat)

Lost or Stolen Cards:
1-877-825-3242
(24 hours a day / 7 days a week)

Collections:
1-888-729-6274
(5am - 9pm Mon-Fri, 5am - 3pm Sat, 11am - 9pm Sun / All Times Pacific)

Website Related Inquiries:
1-800-797-4299
(6am - 9pm Mon-Fri, 6:30am - 5pm Sat / All Times Pacific)

To better assist you in contacting us by mail, we have provided the following list of mailing addresses. Please direct any mail correspondence accordingly.

Payments:
Payment Services
P.O. Box 60500
City of Industry, CA 91716-0500

General Correspondence:
Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

Errors or Questions about your Bill:
Credit One Bank
P.O. Box 98872
Las Vegas, NV 89193-8872

Please Note: Please do not use e-mail for account-specific questions. E-mail is not normally encrypted and your account information could be intercepted.

For technical questions about online account access ONLY:
technical.contact@creditone.com

For questions about charges, credits, or payments:
Please call us at 1-877-825-3242