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Telephone Numbers Mailing Addresses
To better assist you in contacting us regarding any questions or comments, we have provided you with the following list of direct telephone numbers.
Automated Account Information: 1-877-825-3242 (24 hours a day / 7 days a week)
Application Information: 1-800-752-5493 (7am - 7pm Pacific Mon-Sat)
Lost or Stolen Cards: 1-877-825-3242 (24 hours a day / 7 days a week)
Collections: 1-888-729-6274 (5am - 9pm Mon-Fri, 5am - 3pm Sat, 11am - 9pm Sun / All Times Pacific)
Website Related Inquiries: 1-800-797-4299 (6am - 9pm Mon-Fri, 6:30am - 5pm Sat / All Times Pacific)
To better assist you in contacting us by mail, we have provided the following list of mailing addresses. Please direct any mail correspondence accordingly.
Payments: Payment Services P.O. Box 60500 City of Industry, CA 91716-0500
General Correspondence: Credit One Bank P.O. Box 98873 Las Vegas, NV 89193-8873
Errors or Questions about your Bill: Credit One Bank P.O. Box 98872 Las Vegas, NV 89193-8872