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Customer Service

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    & Online Help
  • Contact Information
  • FAQs

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Contact Information
We're here to answer your questions and help you. Please call or mail us with your needs.

 

Telephone Numbers

To better assist you in contacting us regarding any questions or comments, we are providing you with the following list of direct telephone numbers.

 

 

Automated Account Information:
1-877-825-3242 (toll-free)
1-702-405-2042 (outside the U.S.)
(24 hours a day / 7 days a week)

 

Application Information:
1-800-752-5493
(7am - 7pm Pacific Mon-Sat)

 

Lost or Stolen Cards:
1-877-825-3242
(24 hours a day / 7 days a week)

 

Credit Protection:
1-866-803-1745
(9am - 8pm Eastern Mon-Fri)

 

Collections:
1-888-729-6274
(5am - 9pm Mon-Fri, 5am - 3pm Sat, 11am - 9pm Sun / All Times Pacific)

 

Website Related Inquiries:
1-800-797-4299
(6am - 9pm Mon-Fri, 6:30am - 5pm Sat / All Times Pacific)

Mailing Addresses

To better assist you in contacting us by mail, we are providing you with the following list of mailing addresses. Please direct any mail correspondence accordingly.

 

 

Payments:
Payment Services
P.O. Box 60500
City of Industry, CA 91716-0500

 

General Correspondence:
Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

 

Errors or Questions about your Bill:
Credit One Bank
P.O. Box 98872
Las Vegas, NV 89193-8872

 

Credit Protection Written Correspondence:
Credit One Bank
P.O. Box 740237
Atlanta, GA 30374-0237

© 2014 Credit One Bank, N.A. All rights reserved. Credit One®, Credit One Bank® and the Credit One Bank® logo are federally registered trademarks.