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Privacy Policy
Rev. 07/2011
FACTS
WHAT DOES CREDIT ONE BANK, N.A.
DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • credit history and credit score
  • payment history and transaction history
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Credit One Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does Credit One
Bank, N.A. share?
Can you limit
this sharing?
For our everyday business purposes–
such as to process your transactions, maintain your
account(s), respond to court orders and
legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes–
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates' everyday business purposes–
information about your transactions and experiences
Yes
No
For our affiliates' everyday business purposes–
information about your creditworthiness
Yes
Yes
For our affiliates to market to you
Yes
Yes
For nonaffiliates to market to you
Yes
Yes
To limit
our
sharing
  • Call 1-800-796-6245


Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.
Questions?
Call 1-877-825-3242
What we do
How does Credit One Bank
protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Credit One Bank
collect my personal information?
We collect your personal information, for example, when you
  • apply for a loan or give us your contact information
  • pay your bill or use your credit card
  • give us your income information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes–information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing
for an account I hold jointly with
someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our Affiliates include the Sherman Financial Group LLC family of companies; financial companies such as Credit One Financial and Resurgent.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Non-affiliates we share with can include retail lenders, insurance companies, direct marketing companies, and loan lead providers.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card companies, financial institutions and loan service providers.
Other important information
Depending on where you live, you may have additional privacy protections under some state laws. For example, certain state laws may restrict the types of information we may disclose about you, limit the parties with whom we may share such information, or require us to provide you with additional notices or opt-out rights. We will comply with applicable state laws before sharing non-public personal information about you. We may do this by sending a separate notice of those rights to you.
© 2012 Credit One Bank, N.A. All rights reserved. Credit One®, Credit One Bank® and the Credit One Bank® logo are federally registered trademarks.