Telephone

Automated Account Information:

1-877-825-3242 (toll-free, TDD/TTY)

1-702-405-2042 (outside the U.S.)

(24 hours a day / 7 days a week)

Application Information:

1-800-752-5493

(5 a.m. - 9 p.m. Mon - Fri, 6:30 a.m. - 5 p.m. Sat & Sun / All Times Pacific)

Lost or Stolen Cards:

1-877-825-3242

(24 hours a day / 7 days a week)

Credit Protection:

1-877-825-3242

(5 a.m. - 9 p.m. Mon - Fri, 6:30 a.m. - 5 p.m. Sat & Sun / All Times Pacific)

Collections:

1-888-729-6274

(5 a.m. - 7 p.m. Mon - Thu, 5 a.m. - 3 p.m. Fri & Sat, 7 a.m. - 3 p.m. Sun / All Times Pacific)

Website Related Inquiries:

1-800-797-4299

(5 a.m. - 9 p.m. Mon - Fri, 6:30 a.m. - 5 p.m. Sat & Sun / All Times Pacific)

Mail

Payments:

Credit One Bank
Payment Services
P.O. Box 60500
City of Industry, CA 91716-0500

General Correspondence:

Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

Errors or Questions About Your Bill:

Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

Credit Protection Written Correspondence:

Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

Online