If you forgot your username or password: Tap the 'Forgot Username / Password?' link on the Sign In screen, under the 'Sign In' button, to reset your password.
You know your password and want to change it: Sign in to the mobile app, tap the 'Settings' icon, then 'Profile,' then 'Password.' Fill out the required information, then select 'Change Password.'
You will need to authenticate your device before completing the password reset. We will send you a temporary identification code by email or text message. You will be asked to input the code, after which you may reset your password. This process is quick and provides an additional layer of security.