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Scammed by a Bot

1. Have you or someone you know been targeted by what you believe was an AI-powered financial scam - such as a realistic fake bank text, a voice call impersonating a bank representative, or a fake investment opportunity?

  • Yes, it happened to me personally and I lost money

  • Yes, it happened to me personally but I caught it in time

  • Yes, it happened to someone I know

  • I received something suspicious and still worry I may have been targeted

  • No, not that I am aware of

2. How confident are you in your ability to spot an AI-generated financial scam in real time?

  • Very confident - I would catch it immediately

  • Somewhat confident - I think I would notice something off

  • Not very confident - I worry I could be fooled

  • Not confident at all - AI scams genuinely scare me

3. Which type of AI-powered financial scam concerns you the most?

  • Fake phone calls or voice messages cloned to sound like my bank

  • Hyper-realistic phishing emails that look like official bank communications

  • AI-generated investment opportunities pushed on social media

  • Deepfake videos of celebrities or public figures promoting fake financial products

  • Fake online storefronts or marketplaces designed to steal payment information

  • Scam text messages that look like real fraud alerts from my bank

4. In the past 12 months, which of the following suspicious financial contacts have you personally received? (Select all that apply)

  • A phone call from someone claiming to be my bank asking to verify my account

  • A text message warning me of fraud on my account with a link to click

  • An email that looked like it came from a financial institution I use

  • A social media message or ad promoting an investment opportunity that seemed too good to be true

  • A voicemail that sounded like an automated alert from my bank or a government agency

  • I have not received any of these

5. When you receive a suspicious financial message or phone call, what do you typically do first?

  • Ignore and delete it immediately without engaging

  • Call my bank directly using the number on the back of my card to verify

  • Search online to see if it matches a known scam

  • Report it to a fraud hotline or my bank's fraud department

  • Ask a friend, family member, or coworker what they think

  • Freeze my card or account until I know what happened

6. How much do you trust your bank or credit card company to proactively protect you from AI-powered fraud?

  • Completely - I trust them to catch it before it reaches me

  • Mostly - I think they catch the majority of threats

  • Somewhat - I think I need to stay vigilant on my own too

  • Not much - I feel like I am mostly on my own

  • Not at all - I do not trust them to protect me from AI-powered fraud

7. Which of the following best describes how AI-driven scams have changed your behavior around financial communications? (Select all that apply)

  • I now second-guess almost every financial text or call I receive

  • I have stopped answering calls from numbers I do not recognize

  • I check my bank accounts more frequently for unauthorized activity

  • I have started using additional security measures like two-factor authentication

  • I have warned family members - especially older relatives - about AI scams

  • My behavior has not changed - I handle it the same way I always have

8. If you got a realistic call, text, or email from your bank warning about fraud, what would make you most likely to believe it was real?

  • It included my name and account details

  • It came from a phone number or email that looked familiar

  • It created urgency by saying my money was at risk

  • It sounded professional and official

  • It matched recent activity on my account

  • I would not trust it until I contacted my bank directly

9. What would make you personally most vulnerable to falling for an AI-powered financial scam?

  • A message that says my money or account is at immediate risk

  • A call that sounds like a real person from my bank

  • A scam involving a family member or loved one in trouble

  • A fake investment or money-making opportunity

  • A message that includes personal details about me

  • Financial stress that makes urgent help feel tempting

  • I do not think I am vulnerable to this type of scam

10. What would make you feel most protected against AI-powered financial fraud going forward? (Select all that apply)

  • Real-time fraud alerts from my bank the moment suspicious activity is detected

  • Clear, plain-language guidance from my bank on how to spot AI scams

  • A dedicated fraud hotline I can call immediately when something feels wrong

  • Stronger identity verification before any transaction is approved

  • Regular updates from my bank about new scam tactics being used right now

  • Knowing my bank uses its own AI to detect and block fraudulent activity

 

Explore key insights from this questionnaire in our detailed article. For more data and survey results, click here.

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